Technology Department
Mr. Jeffrey Masino, Coordinator of Secondary Technology Services
Mr. Daniel Berger, Technology Assistant
The Haverford Middle School Technology Office provides an in-person help desk for all teachers, staff, and students to receive technical support in order to effectively utilize the devices, software, and websites made available by the district.
SERVICES:
• Central location (next to Library and Main Office) for anyone in our building to communicate their computer-related questions and/or problems.
• Support via ticket system (preferred), email, telephone, appointment, or walk-in to all on our campus, as well as families (all subject to hours of operation and school schedule)
• Essential documentation of requests and maintenance using comprehensive ticketing software.
- Assignment, troubleshooting, and repair of district-provided devices (subject to Staff AUP, Student AUP, and Chromebook Agreement)
• Website with a variety of information to assist users during and after hours of operation.
HOURS OF OPERATION:
Monday through Friday when school is in session, 7:30 AM to 3:30 PM
CONTACT INFORMATION:
Help request site for students, faculty, and staff (best way to reach us!):
Email for all technology requests (similar function as link above, but for non-district people):
Tech Office Phone Numbers:
Mr. Berger (Full-time; Level 1 support): 610-853-5900 Ext. 5090
Mr. Masino (Half-time; Level 2+ support): 610-853-5900, Ext. 5089
